Writing an effective instruction manual

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Think about the last time that you consulted a manual.

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Did you start at the beginning and read the whole manual? You probably looked first at the index or the table of contents. No one will read your user manual from front to back savoring every word and phrase. Readers want user manuals to answer their questions quickly so that they can get back to whatever they were doing.

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Writing an effective user manual requires knowing who is going to be using the product, then writing it with these users in mind.

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Once you found the rht page or topic, you probably scanned the page first to see if it contained the information you needed. A successful user manual provides users with quick answers to the questions that they mht have about a particular product.

Writing an effective instruction manual:

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